# Extole Help Center

> Help center for Extole

## Getting Started

- [Getting Started with Extole](https://success.extole.com/en/articles/11635707-getting-started-with-extole.md): This guide will highlight the key concepts and activities that Extole users should feel comfortable with as they scale their program
- [Understanding Participation Rate](https://success.extole.com/en/articles/10772047-understanding-participation-rate.md)
- [Referral Marketing Glossary](https://success.extole.com/en/articles/10772048-referral-marketing-glossary.md)
- [Acquisition Rate](https://success.extole.com/en/articles/10772049-acquisition-rate.md)
- [What is the Value that Extole Delivers?](https://success.extole.com/en/articles/10772197-what-is-the-value-that-extole-delivers.md)
- [How Does Extole Recognize Advocates?](https://success.extole.com/en/articles/10772198-how-does-extole-recognize-advocates.md)
- [Programs vs. Campaigns](https://success.extole.com/en/articles/11972040-programs-vs-campaigns.md): If your program is the strategy, your campaign is the execution of that strategy with specific designs and configurations
- [Introducing My Extole](https://success.extole.com/en/articles/10772062-introducing-my-extole.md)
- [Exploring the Programs Page](https://success.extole.com/en/articles/10772064-exploring-the-programs-page.md)
- [Leveraging User Support Pages](https://success.extole.com/en/articles/10772066-leveraging-user-support-pages.md)
- [Exploring the Reports Page](https://success.extole.com/en/articles/10772083-exploring-the-reports-page.md)
- [Program and Campaign Flows](https://success.extole.com/en/articles/10772046-program-and-campaign-flows.md)
- [Program and Campaign Dashboards](https://success.extole.com/en/articles/10772071-program-and-campaign-dashboards.md)
- [Meet Cate: Your 24/7 Program Assistance Chatbot](https://success.extole.com/en/articles/11647534-meet-cate-your-24-7-program-assistance-chatbot.md): Get the answers you need directly in the platform from Cate, our AI chatbot
- [Referral Program QA Guide for Marketers](https://success.extole.com/en/articles/11691099-referral-program-qa-guide-for-marketers.md): This guide walks you through how to QA your referral program end-to-end. You will simulate the experience both as the advocate and friend.
- [Tracking Referrals via Tags vs. Email Capture](https://success.extole.com/en/articles/12277910-tracking-referrals-via-tags-vs-email-capture.md): Use this guide to decide whether to tag your website to track referrals or use an email capture form for the referred friends.
- [Go-Live QA Checklist](https://success.extole.com/en/articles/13893139-go-live-qa-checklist.md): Follow these steps to successfully QA the advocate and friend funnels before setting a campaign live
- [Marketing Tags for Marketers](https://success.extole.com/en/articles/11420794-marketing-tags-for-marketers.md): An easy non technical guide to CTAs/Marketing Tags.
- [How to Host Your Own Call-to-Action](https://success.extole.com/en/articles/10772207-how-to-host-your-own-call-to-action.md)
- [How to Create a Promo Link](https://success.extole.com/en/articles/10772151-how-to-create-a-promo-link.md): Learn how to create a promo link to help track clicks and market your program.
- [Add a Promotion \(Onsite Call-to-Action or Marketing Email\)](https://success.extole.com/en/articles/11932190-add-a-promotion-onsite-call-to-action-or-marketing-email.md): Add CTAs to improve visibility of your programs from the Flow Builder
- [Mobile App Sharing](https://success.extole.com/en/articles/10772209-mobile-app-sharing.md)
- [Technical Requirements](https://success.extole.com/en/articles/10772061-technical-requirements.md)
- [Tracking Conversions with a Mobile App](https://success.extole.com/en/articles/10772208-tracking-conversions-with-a-mobile-app.md)
- [Managing Your Branded URLs](https://success.extole.com/en/articles/10772205-managing-your-branded-urls.md)
- [Webhooks](https://success.extole.com/en/articles/10772073-webhooks.md)
- [Program Domain Setup](https://success.extole.com/en/articles/10772065-program-domain-setup.md)
- [Delivering Share Messages](https://success.extole.com/en/articles/10772058-delivering-share-messages.md)
- [How to Track Referral Revenue Generated by Your Program](https://success.extole.com/en/articles/10772189-how-to-track-referral-revenue-generated-by-your-program.md)
- [Passing all Events to Extole](https://success.extole.com/en/articles/10772196-passing-all-events-to-extole.md)
- [Extole Opt-In/Opt-Out Sync Guide](https://success.extole.com/en/articles/11498373-extole-opt-in-opt-out-sync-guide.md): A non technical explanation on how to integrate your opt-ins and opt-outs
- [Set Up Dynamic Eligible Audience Files](https://success.extole.com/en/articles/13180711-set-up-dynamic-eligible-audience-files.md): Set up a daily feed of your eligible customers who can participate in your program
- [Manually Uploading Events to Extole](https://success.extole.com/en/articles/13224992-manually-uploading-events-to-extole.md): Upload events directly into Extole for testing or resending past events
- [Uploading an Eligibility Audience File via SFTP](https://success.extole.com/en/articles/13854398-uploading-an-eligibility-audience-file-via-sftp.md)

## Programs & Campaigns

- [Choosing Your Advocate Sharing Experience](https://success.extole.com/en/articles/12192612-choosing-your-advocate-sharing-experience.md): A walkthrough of choices available to you for your advocate share experience.
- [Using Extole's Campaign Editor](https://success.extole.com/en/articles/10772063-using-extole-s-campaign-editor.md)
- [My Account Settings](https://success.extole.com/en/articles/10772050-my-account-settings.md)
- [How Do I Clone an Existing Campaign?](https://success.extole.com/en/articles/10772161-how-do-i-clone-an-existing-campaign.md)
- [Share Link and Promote Link Behavior](https://success.extole.com/en/articles/11535589-share-link-and-promote-link-behavior.md): Set your share and promote destination URLs to drive higher conversions
- [Creative Customizations](https://success.extole.com/en/articles/10772119-creative-customizations.md)
- [Implement Fonts Across Your Creatives](https://success.extole.com/en/articles/10772124-implement-fonts-across-your-creatives.md)
- [Enable Friend Email Capture for Opt Ins](https://success.extole.com/en/articles/10772123-enable-friend-email-capture-for-opt-ins.md)
- [Making Updates to your Campaigns](https://success.extole.com/en/articles/11635658-making-updates-to-your-campaigns.md): Learn how to duplicate a campaign, apply and publish changes when you want to update your copy and creative.
- [Adding and Removing Share Channels](https://success.extole.com/en/articles/12461757-adding-and-removing-share-channels.md): Learn how to change the channels in which advocates can refer friends
- [How to Run A Burst](https://success.extole.com/en/articles/10772143-how-to-run-a-burst.md)
- [Pausing, Ending, and Scheduling Campaigns](https://success.extole.com/en/articles/11386681-pausing-ending-and-scheduling-campaigns.md): When concluding a campaign, use the campaign state to determine what experience participants will see and set them to go live at a specific time.
- [How to QA Your Referral Program](https://success.extole.com/en/articles/10772114-how-to-qa-your-referral-program.md)
- [How to Push Your Test Campaign Live](https://success.extole.com/en/articles/10772115-how-to-push-your-test-campaign-live.md)
- [Advocate Share Experience](https://success.extole.com/en/articles/10772125-advocate-share-experience.md)
- [Call-to-Action Creative Elements](https://success.extole.com/en/articles/10772127-call-to-action-creative-elements.md)
- [Overlay Creative Elements](https://success.extole.com/en/articles/10772129-overlay-creative-elements.md)
- [Add an Advocate Stats Dashboard](https://success.extole.com/en/articles/11544386-add-an-advocate-stats-dashboard.md)
- [Extole Assets: Share Experience](https://success.extole.com/en/articles/12083691-extole-assets-share-experience.md)
- [Extole Assets: Welcome Email](https://success.extole.com/en/articles/12276163-extole-assets-welcome-email.md)
- [Editing the Advocate Microsite and Share Experience](https://success.extole.com/en/articles/12460825-editing-the-advocate-microsite-and-share-experience.md)
- [Extole Assets: Advocate Stats Email](https://success.extole.com/en/articles/12461413-extole-assets-advocate-stats-email.md)
- [Overlay CTAs and How to Optimize Them for Sharing](https://success.extole.com/en/articles/12694124-overlay-ctas-and-how-to-optimize-them-for-sharing.md): Floating overlays are a top performing CTA and bring widespread visibility to your campaign
- [How to Upload Terms & Conditions](https://success.extole.com/en/articles/13181567-how-to-upload-terms-conditions.md)
- [Tango Reward Email](https://success.extole.com/en/articles/13225098-tango-reward-email.md): Customize the gift card reward email when using Tango Card rewards.
- [Extole Assets: Share Email & Reminder](https://success.extole.com/en/articles/13613050-extole-assets-share-email-reminder.md)
- [Reward Bank Redemption Experience](https://success.extole.com/en/articles/13892871-reward-bank-redemption-experience.md): Understand the user experience when implementing Extole's Reward Bank
- [Extole Assets: Earned Reward Emails](https://success.extole.com/en/articles/13892985-extole-assets-earned-reward-emails.md): Earned Reward Emails include the reward that a participant earned like a coupon code or gift card redemption link
- [Extole Assets: Friend Landing Experience](https://success.extole.com/en/articles/13893052-extole-assets-friend-landing-experience.md): Understand the types of experience for friends clicking on a share link
- [Creative Image Asset Guide](https://success.extole.com/en/articles/10772132-creative-image-asset-guide.md)
- [Sweepstakes Asset Guide](https://success.extole.com/en/articles/10772133-sweepstakes-asset-guide.md)
- [Nomination Asset Guide](https://success.extole.com/en/articles/10772134-nomination-asset-guide.md)
- [Welcome Offer Asset Guide](https://success.extole.com/en/articles/10772135-welcome-offer-asset-guide.md)
- [Friends & Family Asset Guide](https://success.extole.com/en/articles/10772136-friends-family-asset-guide.md)
- [Drop a Hint Asset Guide](https://success.extole.com/en/articles/10772137-drop-a-hint-asset-guide.md)
- [Social Media Share Creative Elements](https://success.extole.com/en/articles/10772130-social-media-share-creative-elements.md)
- [Common HTML Tags for Basic Campaign Editing](https://success.extole.com/en/articles/12507191-common-html-tags-for-basic-campaign-editing.md)
- [Extole Assets: Advocate Invite Email](https://success.extole.com/en/articles/12683433-extole-assets-advocate-invite-email.md)
- [Extole Assets: Pending Reward Email](https://success.extole.com/en/articles/12951584-extole-assets-pending-reward-email.md)
- [Configuring an International Program](https://success.extole.com/en/articles/10772116-configuring-an-international-program.md)
- [Adding Languages to International Programs](https://success.extole.com/en/articles/10772117-adding-languages-to-international-programs.md)
- [International Programs](https://success.extole.com/en/articles/10772118-international-programs.md)
- [Sweepstakes Program](https://success.extole.com/en/articles/10772120-sweepstakes-program.md)
- [Welcome Offer Program](https://success.extole.com/en/articles/10772121-welcome-offer-program.md)
- [Agent Programs](https://success.extole.com/en/articles/10772178-agent-programs.md)
- [Run Targeted Super Advocate Programs](https://success.extole.com/en/articles/10772192-run-targeted-super-advocate-programs.md)
- [Campaigns for Selected Audiences](https://success.extole.com/en/articles/10861457-campaigns-for-selected-audiences.md)
- [Launch a Credit Union Welcome Offer](https://success.extole.com/en/articles/11380611-launch-a-credit-union-welcome-offer.md)
- [Launch a Sweepstakes / Giveaway](https://success.extole.com/en/articles/11585316-launch-a-sweepstakes-giveaway.md): Use sweepstakes and giveaways to drive marketing list growth easily with Extole
- [Go  Extole App Login Guide](https://success.extole.com/en/articles/12931867-go-extole-app-login-guide.md): This guide explains how to get started and covers key troubleshooting steps
- [How to Set Up a Reward for Action Offer Program](https://success.extole.com/en/articles/13612885-how-to-set-up-a-reward-for-action-offer-program.md): Learn how to set up a simple reward for action program to reward participants for completing a survey, signing up for e-statements and more.

## Dashboards and Reporting

- [How to Measure and Benchmark Your Referral Program Success](https://success.extole.com/en/articles/11199311-how-to-measure-and-benchmark-your-referral-program-success.md)
- [Account Dashboard](https://success.extole.com/en/articles/10772068-account-dashboard.md)
- [Downloadable Reports on Program and Campaign Dashboards](https://success.extole.com/en/articles/10772070-downloadable-reports-on-program-and-campaign-dashboards.md)
- [Using My Timeline Dates](https://success.extole.com/en/articles/10772072-using-my-timeline-dates.md)
- [The Influencer Program Page](https://success.extole.com/en/articles/10772122-the-influencer-program-page.md)
- [How Do I Prevent Testing Data from Appearing in my Analytics Dashboard?](https://success.extole.com/en/articles/10772199-how-do-i-prevent-testing-data-from-appearing-in-my-analytics-dashboard.md)
- [Visit Type and Quality](https://success.extole.com/en/articles/11594813-visit-type-and-quality.md): Understand what visit type and quality mean on your dashboards and in reporting
- [Understanding the “Direct” Promotion Source](https://success.extole.com/en/articles/12084369-understanding-the-direct-promotion-source.md): Use this guide to understand the Promotions section of your Program Dashboard
- [How to Run a Report](https://success.extole.com/en/articles/10772085-how-to-run-a-report.md)
- [Scheduled Reports](https://success.extole.com/en/articles/10772078-scheduled-reports.md)
- [Advanced Report Configuration](https://success.extole.com/en/articles/10772077-advanced-report-configuration.md)
- [Understanding How Extole Counts People](https://success.extole.com/en/articles/10772069-understanding-how-extole-counts-people.md)
- [Aggregated Reports](https://success.extole.com/en/articles/10772086-aggregated-reports.md)
- [CSV Encoding](https://success.extole.com/en/articles/10772187-csv-encoding.md)
- [Paused Reports](https://success.extole.com/en/articles/10772080-paused-reports.md)
- [Person vs. Related Person Columns in Reports](https://success.extole.com/en/articles/11852789-person-vs-related-person-columns-in-reports.md): Learn how Extole reports determine the “Person” and “Related Person” in your referral program data.
- [Custom Data Queries using Extole Reports](https://success.extole.com/en/articles/15394374-custom-data-queries-using-extole-reports.md): Use the Extole Reports Mapping Language to extract data with programmable configurations for custom logic
- [Entities and Context Available in Extole's Configurable Reporting System](https://success.extole.com/en/articles/15433113-entities-and-context-available-in-extole-s-configurable-reporting-system.md): Extole reports expose a set of named entities. Each entity maps to one part of the referral lifecycle — a person, a campaign, an event, a reward, and so on.
- [Metrics Report](https://success.extole.com/en/articles/10772079-metrics-report.md)
- [Events Report](https://success.extole.com/en/articles/10772102-events-report.md): Top Extole report used to pull the information associated with the participants in your programs
- [Rewards Reporting](https://success.extole.com/en/articles/10772082-rewards-reporting.md)
- [Top Promotion Sources Report](https://success.extole.com/en/articles/10772101-top-promotion-sources-report.md)
- [Fulfilled Rewards Report](https://success.extole.com/en/articles/10772091-fulfilled-rewards-report.md)
- [Successful Advocates Report](https://success.extole.com/en/articles/10772098-successful-advocates-report.md)
- [Participation Rate Report](https://success.extole.com/en/articles/10772110-participation-rate-report.md)
- [Acquisition Rate Report](https://success.extole.com/en/articles/10772112-acquisition-rate-report.md)
- [Email Stats Report](https://success.extole.com/en/articles/10772105-email-stats-report.md)
- [Recommended Reports](https://success.extole.com/en/articles/11594785-recommended-reports.md): List of commonly used reports to see overall performance of your program and get detailed activity on the participants from your programs.
- [New Customer Contribution Rate Report](https://success.extole.com/en/articles/12608249-new-customer-contribution-rate-report.md)
- [Active Advocates Report](https://success.extole.com/en/articles/10772097-active-advocates-report.md)
- [Count of Active Advocates Report](https://success.extole.com/en/articles/10772109-count-of-active-advocates-report.md)
- [Reports Based on Locale and Country](https://success.extole.com/en/articles/10772108-reports-based-on-locale-and-country.md)
- [Count of Successful Advocates Report](https://success.extole.com/en/articles/10772100-count-of-successful-advocates-report.md)
- [Influencer Stats Report](https://success.extole.com/en/articles/10772099-influencer-stats-report.md)
- [Advocate Opt-in Report](https://success.extole.com/en/articles/10772096-advocate-opt-in-report.md)
- [Inactive Advocates Report](https://success.extole.com/en/articles/10772095-inactive-advocates-report.md)
- [Referred Friends Who Advocate Report](https://success.extole.com/en/articles/10772093-referred-friends-who-advocate-report.md)
- [Unique Share Messages Report](https://success.extole.com/en/articles/10772111-unique-share-messages-report.md)
- [Revenue Contribution Report](https://success.extole.com/en/articles/10772106-revenue-contribution-report.md)
- [Friend Conversion Report](https://success.extole.com/en/articles/10772094-friend-conversion-report.md)
- [Earned Rewards Report](https://success.extole.com/en/articles/10772090-earned-rewards-report.md)
- [Failed Rewards Report](https://success.extole.com/en/articles/10772089-failed-rewards-report.md)
- [Reward Transitions Report](https://success.extole.com/en/articles/10772088-reward-transitions-report.md)
- [Nominations Report](https://success.extole.com/en/articles/10772092-nominations-report.md)
- [Using Extole's SFTP Server](https://success.extole.com/en/articles/10772201-using-extole-s-sftp-server.md)
- [Sending Reports to an External SFTP](https://success.extole.com/en/articles/10772081-sending-reports-to-an-external-sftp.md)
- [How to Use the Extole Asynchronous Reporting API](https://success.extole.com/en/articles/10772084-how-to-use-the-extole-asynchronous-reporting-api.md)
- [Integrating Extole with Web Analytics](https://success.extole.com/en/articles/10772203-integrating-extole-with-web-analytics.md)
- [SFTP and Batch File Conventions](https://success.extole.com/en/articles/10772206-sftp-and-batch-file-conventions.md)

## Audiences & Segmentation

- [Upload and Email an Audience](https://success.extole.com/en/articles/10772043-upload-and-email-an-audience.md)
- [How to Send a Promotional Email to an Audience](https://success.extole.com/en/articles/10772158-how-to-send-a-promotional-email-to-an-audience.md)
- [Advocate Tiers](https://success.extole.com/en/articles/10772044-advocate-tiers.md)
- [Interpreting the Network Graph](https://success.extole.com/en/articles/10772067-interpreting-the-network-graph.md)
- [Converting Advocates to Influencers](https://success.extole.com/en/articles/10772144-converting-advocates-to-influencers.md)
- [Turning Friends Into Advocates](https://success.extole.com/en/articles/10772150-turning-friends-into-advocates.md)
- [Using Refer-a-Friend Data Beyond Refer-a-Friend](https://success.extole.com/en/articles/10772164-using-refer-a-friend-data-beyond-refer-a-friend.md)
- [Advocacy Customer Segments](https://success.extole.com/en/articles/10772180-advocacy-customer-segments.md)
- [Dive into People - Find Your Super Advocates and Discover Who's New](https://success.extole.com/en/articles/10772191-dive-into-people-find-your-super-advocates-and-discover-who-s-new.md)
- [Eligibility Files](https://success.extole.com/en/articles/10772042-eligibility-files.md)
- [Existing Customer List Management](https://success.extole.com/en/articles/10772045-existing-customer-list-management.md)

## Rewards Management

- [WISMR 101: Understanding Customer Reward Inquiries](https://success.extole.com/en/articles/11571174-wismr-101-understanding-customer-reward-inquiries.md): Understand the primary reasons for customer reward inquiries
- [How to Investigate a WISMR Request](https://success.extole.com/en/articles/11571676-how-to-investigate-a-wismr-request.md): Step by step on investigating reward requests and sending out rewards
- [How to Manually Create a Referral or other Event](https://success.extole.com/en/articles/10772074-how-to-manually-create-a-referral-or-other-event.md)
- [How to Block Users and Decline Shares](https://success.extole.com/en/articles/10772041-how-to-block-users-and-decline-shares.md)
- [Approving and Declining Events Workflow](https://success.extole.com/en/articles/10772075-approving-and-declining-events-workflow.md)
- [Look Up and Understand Your Program Event Statuses](https://success.extole.com/en/articles/10772076-look-up-and-understand-your-program-event-statuses.md)
- [Inform Your Support Team about Your Extole Program](https://success.extole.com/en/articles/10772154-inform-your-support-team-about-your-extole-program.md)
- [Configuring the Rules of Your Program](https://success.extole.com/en/articles/10772175-configuring-the-rules-of-your-program.md)
- [Preventing Fraud and Best Practices for Campaign Rules](https://success.extole.com/en/articles/10772152-preventing-fraud-and-best-practices-for-campaign-rules.md)
- [Fraud and Anti-gaming Protection](https://success.extole.com/en/articles/10772162-fraud-and-anti-gaming-protection.md)
- [New Customer Rule](https://success.extole.com/en/articles/10772160-new-customer-rule.md)
- [Rewards Overview and FAQ](https://success.extole.com/en/articles/10772176-rewards-overview-and-faq.md)
- [How to Reward with Tango Gift Cards](https://success.extole.com/en/articles/10772167-how-to-reward-with-tango-gift-cards.md)
- [General Information About Tango Gift Cards](https://success.extole.com/en/articles/10772173-general-information-about-tango-gift-cards.md)
- [How to Reward with Coupons](https://success.extole.com/en/articles/10772170-how-to-reward-with-coupons.md)
- [How to Reward with Account Credits](https://success.extole.com/en/articles/10772169-how-to-reward-with-account-credits.md)
- [Using Reward Passes with a Mobile Wallet](https://success.extole.com/en/articles/10772166-using-reward-passes-with-a-mobile-wallet.md)
- [Auto-Applying Multi-Use Coupons](https://success.extole.com/en/articles/10772165-auto-applying-multi-use-coupons.md)
- [Offer Advocates Multiple Gift Card Options](https://success.extole.com/en/articles/10772171-offer-advocates-multiple-gift-card-options.md)
- [How to Reward with Salesforce Commerce Cloud](https://success.extole.com/en/articles/10772168-how-to-reward-with-salesforce-commerce-cloud.md)
- [Sending Rewards with Tremendous](https://success.extole.com/en/articles/12772263-sending-rewards-with-tremendous.md): Learn more about our reward offers available through Tremendous
- [Set Up Account Credits for Financial Institutions](https://success.extole.com/en/articles/13180579-set-up-account-credits-for-financial-institutions.md): Follow these steps to enable account credits as your referral reward for banks and credit unions

## Strategy & Best Practices

- [How to Market Your Program](https://success.extole.com/en/articles/10772149-how-to-market-your-program.md): Best practices for where to add CTAs to market and scale your referral program
- [Create A Compelling Offer Structure](https://success.extole.com/en/articles/10772148-create-a-compelling-offer-structure.md)
- [Increasing Activity](https://success.extole.com/en/articles/10772181-increasing-activity.md)
- [Top Performing CTA: Implement the Overlay Call-to-Action Across Your Site](https://success.extole.com/en/articles/10772182-top-performing-cta-implement-the-overlay-call-to-action-across-your-site.md)
- [Taking Referrals from Site-to-Store](https://success.extole.com/en/articles/10772188-taking-referrals-from-site-to-store.md)
- [Capturing In-Person Referrals](https://success.extole.com/en/articles/11403597-capturing-in-person-referrals.md)
- [Trigger Advocacy with Seasonal and Burst Promotions](https://success.extole.com/en/articles/10772183-trigger-advocacy-with-seasonal-and-burst-promotions.md)
- [Create Your Own Customer Facing FAQ](https://success.extole.com/en/articles/10772155-create-your-own-customer-facing-faq.md)
- [Optimizing your Referral Program](https://success.extole.com/en/articles/10772142-optimizing-your-referral-program.md)
- [A/B Testing Your Offer](https://success.extole.com/en/articles/10772145-a-b-testing-your-offer.md)
- [A/B Testing Your Campaign](https://success.extole.com/en/articles/10772146-a-b-testing-your-campaign.md)
- [Boost Share Rates with the Stats Drip](https://success.extole.com/en/articles/10772147-boost-share-rates-with-the-stats-drip.md)
- [Using Promotion Badges](https://success.extole.com/en/articles/10772138-using-promotion-badges.md)
- [Why You Should Pop-up Your Advocate Share Experience](https://success.extole.com/en/articles/10772140-why-you-should-pop-up-your-advocate-share-experience.md)
- [Invite Customers to Share Post-Purchase](https://success.extole.com/en/articles/10772141-invite-customers-to-share-post-purchase.md)
- [Enable and Test Friend Reminder Email](https://success.extole.com/en/articles/10772179-enable-and-test-friend-reminder-email.md)
- [Mail After Purchase - Asking for a Referral When It Matters](https://success.extole.com/en/articles/10772184-mail-after-purchase-asking-for-a-referral-when-it-matters.md)
- [Optimizing Share Channels](https://success.extole.com/en/articles/10772190-optimizing-share-channels.md)
- [How Do I Prevent Ad Blockers from Blocking My Extole Experience](https://success.extole.com/en/articles/10772194-how-do-i-prevent-ad-blockers-from-blocking-my-extole-experience.md)
- [How Do I Enable Content Sharing?](https://success.extole.com/en/articles/10772200-how-do-i-enable-content-sharing.md)

## Notifications & Troubleshooting

- [How can I Whitelist My Extole in uBlock Origin?](https://success.extole.com/en/articles/10772153-how-can-i-whitelist-my-extole-in-ublock-origin.md)
- [Extole Browser Support](https://success.extole.com/en/articles/10772156-extole-browser-support.md)
- [How do I view Extole System Status and subscribe to Extole Updates?](https://success.extole.com/en/articles/10772157-how-do-i-view-extole-system-status-and-subscribe-to-extole-updates.md): How to subscribe to Extole status updates and view historical uptime.
- [What to do When you Get a Notification](https://success.extole.com/en/articles/10772053-what-to-do-when-you-get-a-notification.md)
- [Login Troubleshooting Tips](https://success.extole.com/en/articles/10772054-login-troubleshooting-tips.md)
- [Subscribing to My Extole Notifications](https://success.extole.com/en/articles/10772055-subscribing-to-my-extole-notifications.md)
- [Why is the from email @email.referral-mail.com? - Gmail Friendly From Changes](https://success.extole.com/en/articles/10772195-why-is-the-from-email-email-referral-mail-com-gmail-friendly-from-changes.md)
- [Quick Troubleshooting Guide](https://success.extole.com/en/articles/10772159-quick-troubleshooting-guide.md)

## Compliance & Policies

- [ADA Compliance](https://success.extole.com/en/articles/10772212-ada-compliance.md)
- [Data Subject Rights](https://success.extole.com/en/articles/10772213-data-subject-rights.md)
- [Extole Cookie Handling](https://success.extole.com/en/articles/10772214-extole-cookie-handling.md)
- [Data Processing Agreement](https://success.extole.com/en/articles/10772215-data-processing-agreement.md)

## User Management

- [Access Multiple Instances](https://success.extole.com/en/articles/10772052-access-multiple-instances.md)
- [User Roles & Permissions](https://success.extole.com/en/articles/10772051-user-roles-permissions.md)
- [Managing Your Extole Users](https://success.extole.com/en/articles/10772056-managing-your-extole-users.md)
- [Creating an Extole Account](https://success.extole.com/en/articles/10772057-creating-an-extole-account.md)
- [Inviting Team Members](https://success.extole.com/en/articles/10772059-inviting-team-members.md)
- [Deleting Team Members](https://success.extole.com/en/articles/10772060-deleting-team-members.md)
- [Okta Single Sign-On to My Extole](https://success.extole.com/en/articles/10772202-okta-single-sign-on-to-my-extole.md)

## Flow Campaigns

- [How to Target a Program](https://success.extole.com/en/articles/11995689-how-to-target-a-program.md): Set up program targeting using Extole’s upgraded Flow Builder.
- [How to Set Up Business Event Rules](https://success.extole.com/en/articles/12020840-how-to-set-up-business-event-rules.md): Customize the existing business rules of your flow campaign or add new rules to business events via Extole's Flow Builder.
- [How to Set Up a Reward](https://success.extole.com/en/articles/12013349-how-to-set-up-a-reward.md): Set up and change rewards using Extole’s upgraded Flow Builder.
- [How to Set Up a Tango Gift Card Reward](https://success.extole.com/en/articles/12020551-how-to-set-up-a-tango-gift-card-reward.md): Set up or change Tango gift card rewards using Extole's upgraded Flow Builder.
- [How to Set Up Reward Rules](https://success.extole.com/en/articles/12010895-how-to-set-up-reward-rules.md): Configure reward rules to ensure the right people are getting rewarded using Extole’s upgraded Flow Builder.
- [How to Add a Promotion Email or Onsite CTA](https://success.extole.com/en/articles/12014960-how-to-add-a-promotion-email-or-onsite-cta.md): Promote your campaign with promotional emails or a new onsite or in-app call to action via Extole's upgraded Flow Builder.
- [How to Approve Failed Rewards](https://success.extole.com/en/articles/12011744-how-to-approve-failed-rewards.md): Investigate and approve failed rewards on behalf of your customers in Extole's User Support for flow campaigns.
- [How to Issue a Manual Reward](https://success.extole.com/en/articles/12012651-how-to-issue-a-manual-reward.md): Create manual rewards on behalf of your customers in Extole's User Support for flow campaigns.
- [How to Add a New Business Event](https://success.extole.com/en/articles/12021699-how-to-add-a-new-business-event.md): Add a new business event to your flow campaign via Extole's upgraded Flow Builder.
- [Change the Reward on your Program](https://success.extole.com/en/articles/11932175-change-the-reward-on-your-program.md): Update the reward on your campaign from the Flow Builder
- [Default Business Event Quality Rules](https://success.extole.com/en/articles/12975798-default-business-event-quality-rules.md): Guide to the common business event quality rules you can enable on your program
- [Common Trigger Rules](https://success.extole.com/en/articles/13015994-common-trigger-rules.md): Understand the trigger rules available when building campaigns on Flow Builder
- [How to Add a New Reward](https://success.extole.com/en/articles/13370471-how-to-add-a-new-reward.md): Add a new reward to your campaign using Extole’s upgraded Flow Builder.
- [How to Add a Coupon Reward to Your Referral Program](https://success.extole.com/en/articles/13623062-how-to-add-a-coupon-reward-to-your-referral-program.md): Add coupon rewards and configure reward emails on your referral program
- [Configure Common Reward Scenarios for Credit Unions and Banks](https://success.extole.com/en/articles/13892703-configure-common-reward-scenarios-for-credit-unions-and-banks.md)