Extole

Understand the primary reasons for customer reward inquiries

WISMR 101: Understanding Customer Reward Inquiries

Step by step on investigating reward requests and sending out rewards

How to Answer a WISMR Request

How to Manually Create a Referral or other Event

How to Block Users and Decline Shares

Approving and Declining Events Workflow

Look Up and Understand Your Program Event Statuses

Inform Your Support Team about Your Extole Program

Reward Fulfillment

Product Docs

Technical Docs

API Reference

Find answers and get help from Intercom Support and Community Experts

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