Rewards Management
Investigate reward inquiries and understand the rules on your program
21 articles
WISMR 101: Understanding Customer Reward InquiriesUnderstand the primary reasons for customer reward inquiries
How to Answer a WISMR RequestStep by step on investigating reward requests and sending out rewards
How to Manually Create a Referral or other Event
How to Block Users and Decline Shares
Approving and Declining Events Workflow
Look Up and Understand Your Program Event Statuses
Inform Your Support Team about Your Extole Program
Setting up your Rewards
Available Rewards
Rewards Overview and FAQ
How to Reward with Gift Cards
General Information About Tango Gift Cards
How to Reward with Coupons
How to Reward with Account Credits
Using Reward Passes with a Mobile Wallet
How to Reward with Virtual Visa
Auto-Applying Multi-Use Coupons
Offer Advocates Multiple Gift Card Options
How to Reward with Salesforce Commerce Cloud