Overview
The Earned Rewards report can give you details about participants who have earned rewards in a specific program or campaign. By analyzing this report, you can gain a clear understanding of who has been rewarded, the statuses of those rewards, and overall program performance. This data is essential for optimizing your reward strategies and enhancing participant engagement.
How This Report Can Help You
Identify advocates and friends who have earned rewards, allowing you to acknowledge their contributions.
Track the reward status to ensure timely delivery and optimize reward fulfillment processes.
Analyze the success of various programs and campaigns by evaluating the number of earned rewards.
Gain insights into reward types and values to refine your reward offerings and tailor them to participant preferences.
How to Run the Report
Choose the desired time range from the available options or specify a custom timeline to analyze.
Select the program label to focus on specific campaigns or assess data across all programs.
Further refine the results using advanced filters, such as reward supplier types and reward states.
Report Output
The Earned Rewards report provides a comprehensive list of participants who have earned rewards in the selected program or campaign. The following fields are included in the report:
Reward Date: The date and time when the reward was earned by the participant.
Program: The program associated with the earned reward.
Campaign ID: Unique identifier of the campaign linked to the reward.
Campaign Name: The name of the campaign.
Reward Status: The current status of the earned reward, such as reward_earned.
Reward ID: Unique identifier for each earned reward.
Recipient Type: The role of the reward recipient, whether advocate or friend.
Recipient Email: Email address of the reward recipient.
Recipient Person ID: Extole’s unique identifier of the reward recipient.
Recipient Partner User ID: Your identifier for the recipient.
Partner Event ID: Event identifier linked to the earned reward (if applicable).
Partner Reward Supplier ID: Your identifier for the reward supplier (if applicable).
Reward Supplier ID: Unique identifier for the reward supplier.
Reward Supplier Type: The type of reward supplier, such as CUSTOM_REWARD.
Face Value Type: The type of currency or value associated with the reward (e.g., USD).
Face Value: The amount or value of the reward.
By leveraging the data from the Earned Rewards report, you can strengthen participant engagement, optimize your reward program, and drive higher performance and success for your campaigns.