Overview
The Fulfilled Rewards report provides valuable insights into reward distribution, helping you track who rewards were created for and whether those rewards have been sent to the recipients. This report can help you monitor the reward delivery process and ensure that your program participants are being recognized for their actions.
How This Report Can Help You
Monitor the status of fulfilled rewards to ensure timely delivery and customer satisfaction.
Identify successful advocates or customers who have received rewards, enhancing your understanding of top-performing individuals.
Evaluate the performance of various reward types and suppliers to optimize your reward strategies.
Track the transition times and current states of fulfilled rewards to manage reward logistics efficiently.
How to Run the Report
Select the desired time range from the available options or set a custom timeline based on your requirements.
Choose the program label to filter the results for specific campaigns or analyze data across all programs.
Further refine your results using advanced filters such as reward supplier types and reward states.
Report Output
The Fulfilled Rewards report presents a comprehensive overview of the rewards that have been created and successfully delivered. The following data points are included in the report:
Reward ID: Unique identifier for each reward.
Reward State Transition Time: The timestamp when the reward status transition occurred.
Face Value Type: The type of currency or value associated with the reward (e.g., USD).
Face Value: The amount or value of the reward.
Campaign ID: Unique identifier of the campaign associated with the reward.
Campaign Name: The name of the campaign.
Reward Supplier Type: The type of reward supplier, such as CUSTOM_REWARD.
Reward Supplier Display Type: A display name for the reward supplier.
Reward Supplier ID: Unique identifier for the reward supplier.
Partner Reward Supplier ID: Partner-specific identifier for the reward supplier.
Passed Through Reward State: The reward state that the reward passed through during processing.
Current Reward State: The current status of the reward, such as reward_sent or advocate_burst_reward.
Reward Name: The name or description of the reward.
Person ID: Unique identifier of the recipient.
Email: Email address of the reward recipient.
Partner User ID: Partner-specific identifier for the recipient.
First Name: First name of the reward recipient.
Last Name: Last name of the reward recipient.
By analyzing the Fulfilled Rewards report, you can gain actionable insights to improve your reward program's effectiveness, track reward delivery efficiency, and enhance customer loyalty and advocacy.